For account inquiries and information regarding payment of vendor invoices, please contact:
Financial Global Services (FGS): [email protected]
The XML and PDF of your invoices should be sent to the e-mails:
For any escalation, please contact:
Noé García: [email protected]; Laura Cardenas: [email protected]
Please make sure that the following information appears clearly on your invoices:
- Name of the supplier company.
- Atmus company name.
- Invoice number.
- Ariba purchase order number.
- Invoice date.
- Atmus part number.
- Your company RFC.
- XML and PDF invoice, including Ariba purchase order number.
The key considerations when it comes to suppliers issuing XML-PDF invoices are as follows:
- Each XML and PDF file of your invoice must contain the same name.
- The XML and PDF must not have a password.
- You can include several XML and PDF documents in each email, whether they are individual invoices or credit notes, with the restriction that the sum of all attached documents must not exceed 10 MB (megabytes).
- The XML and PDF file name must not contain special characters (e.g.: # - ; + / / / ¡ = ,).
- The XML and PDF file name must not contain empty spaces at the beginning of the file.
- The XML-PDF file name must be identical.
- For the payment method please include in the XML; as payment method the PPD key, the payment method with key 99 and the fiscal regime with key 601.
The first page of the PDF document must not be a blank page.